Reference

Terms Conditions That Cover Your naga91 Account

These terms set out what you agree to when you open and use your naga91 account, including deposits through DANA, OVO, or GoPay, lobby access, and withdrawal requests. We keep them plain so you can read through without needing a legal dictionary.

Account Use PolicyWallet & Payment TermsEligibility by RegionLive casino and slots
naga91 Terms Conditions That Cover Your naga91 Account
POLICY QUESTIONS

Where to Direct Terms-Related Queries

If any clause in these terms is unclear, or you want to request a change to your account status based on something you have read here, reach out through one of the channels below. We handle policy questions separately from general support so your query reaches someone who can actually interpret the agreement for you.

Team online

Live Chat

Open the chat widget from any page of the site. Select the policy or account category so your message routes to the compliance queue rather than general support. Response is typically within minutes during active hours.

Email

Send your query with your registered username and the specific clause number you need clarification on. Email lets you attach screenshots or documents if your question involves wallet verification or identity steps under these terms.

Account Dashboard Notice

When we update terms, a banner appears on your dashboard. You can respond directly from there to flag disagreement or request account closure under the revised conditions, and your request enters the same policy queue.

HOW WE HANDLE DATA

Data, Security and Your Rights Under These Terms

These terms include commitments on how we store, process, and protect the information tied to your account. Below are the specific areas covered, so you know exactly what naga91 does with your data and what you can ask us to do about it.

Personal Data Storage

We store only what is necessary to operate your account — name, contact, payment method identifiers from DANA, OVO or GoPay, and activity logs. Data sits on encrypted infrastructure and is never sold to third parties.

Cookie Usage

Cookies keep your session active and remember device preferences. We do not use tracking cookies for third-party advertising. You can clear cookies any time through your browser settings without losing account standing.

Account Security

Your account is protected by password plus OTP verification on sensitive actions like withdrawal requests or password resets. If you suspect unauthorised access, lock your account instantly through the dashboard security panel.

Data Retention

We retain account data for as long as your account is active plus a period required by applicable regulation. Once you close your account and the retention window passes, personal data is permanently deleted from our systems.

Right to Access

You can request a full export of the personal data we hold on you. Submit the request via email with your registered username. We fulfil these within a reasonable timeframe and provide the data in a standard readable format.

Right to Correction

If any stored information is incorrect — a misspelled name, outdated contact detail, or wrong e-wallet identifier — submit a correction request through live chat or email with supporting documentation and we update it promptly.

Common Questions About These Terms & Conditions

Below are the questions we receive most often about these terms. Each answer points to what the agreement actually says rather than giving general advice, so you can find the relevant clause quickly.

Yes. Whether you use the sportsbook for Liga 1 match bets, play live casino tables like Dragon Tiger, spin slots, or try crash games such as Spaceman, all activity falls under the same agreement. One set of rules, one account.

A banner appears on your account dashboard whenever a revision goes live. We also send a notification to your registered contact method. Continued use after the notice counts as acceptance of the new version.

Absolutely. Submit a closure request through live chat or email. Any remaining balance will be returned to your DANA, OVO, GoPay wallet or bank account after standard verification, and the account is deactivated.

We store your name, contact information, e-wallet identifiers, login credentials in encrypted form, and transaction or activity logs. We do not store full payment card numbers and never share data with third-party advertisers.

Email us with your registered username and ask for a data export. We compile your information into a readable file and deliver it within a reasonable timeframe. No fee applies for standard requests.

After closure we retain data for a regulatory-required period. Once that window expires, personal information is permanently removed from our systems. Transaction records may be kept in anonymised form for compliance.

Yes. All funding methods available on the platform operate under this agreement. The deposit and withdrawal clauses specify processing expectations, verification steps, and your responsibilities when initiating wallet transactions.

Use live chat and select the policy category, or send an email referencing the clause number. Our compliance queue handles these queries separately from general support to give you a precise interpretation.

Eligibility and access depend on local law and what is permitted in your region. These terms do not assert jurisdiction beyond stating that you are responsible for ensuring your use complies with applicable regulations where you reside.

No. Accounts are non-transferable. Each account is tied to one verified identity. If someone else needs access to naga91, they must create their own account and complete their own verification steps independently.